How do people find out about system issues or changes to business processes?

We use a combination of email, Web-based content, and presentations or meetings to convey information about the University's Enterprise Financial System (EFS), the business processes, data, reports, deadlines, and so forth.

An email listserv is most frequently used to communicate about the Enterprise Financial System (PeopleSoft Financials).

When there is a need to communicate major system issues or major policy changes, all those with access to the system will be emailed, irrespective of whether they are a subscriber to the listserv. We will use the access profiles in PeopleSoft Financials to identify who should receive these communications.

For very specific issues, we will send targeted communications to those with applicable access to the system. For example, if there is a system issue with clicking on the button to apply approvals, we will communicate to those with approval access. (This change to more targeted communications is based on feedback from the University community.) We will use the access profiles in PeopleSoft Financials to identify who should receive these communications.

All communications will be posted on the Controller’s Office Web site http://www.finsys.umn.edu for those interested parties who may not have received the email version. We encourage all with access to EFS or who play a part in the financial management of a project or program to regularly visit this Web site.

EFS listserv

If you wish to receive all the notices about system-related issues, procedure changes, and other minutia, please subscribe to this list (or remain subscribed).

If you do not wish to receive the emails about all the detail, un-subscribe from the list (see directions below).

The listserv name is EFS-LIST

You can subscribe via email

1. Address an email message to:
   LISTSERV@LISTS.UMN.EDU
   
2. In the text of your message (not the subject line--leave that blank), write: SUBSCRIBE EFS-LIST.
3. Delete anything else from the body of the message.
4. Delete or do not include a signature.
5. Send.
6. It may take a several minutes for the listserv server to complete your request.

You can unsubscribe via email

REMINDER: un-subscribing does not mean you won't receive any communications. You may still be sent messages if you hold access to a module experiencing problems, if there is an issue with a business process related to your access in the system, or if there are major policy changes/system issues. We will use the access profiles in PeopleSoft Financials to identify who should receive these communications.

1. Address an email message to:
   LISTSERV@LISTS.UMN.EDU
   
2. In the text of your message (not the subject line--leave that blank), write: SIGNOFF EFS-LIST.
3. Delete anything else from the body of the message.
4. Delete or do not include a signature.
5. Send.
6. It may take several minutes for the listserv server to complete your request.

If you have questions, are unfamiliar with listserv commands, or the commands don't seem to work, send an e-mail request to finsys@umn.edu, be sure to include your InternetID.